FAQ

Since the factory reset process does not reset the wireless settings, this process needs to be performed separately if you wish to clear the current wireless configuration.  To reset the wireless configuration, perform this process twice. Press and hold the “°C/°F” and “Start/Stop” buttons until the Wireless icon on the Control Panel begins to flash.  Allow the wireless icon flash to continue until...

It is important to know that the timer does not automatically start once the temperature is reached, but only after pressing the ‘Start/Stop’ button. That button works in the following manner: First press – starts the pump and heater Second press – starts the timer Third press – stops the timer, heater, and pump. This design is to promote the...

With the unit plugged in, press the Power button to activate the control panel. Press and hold the ‘Start’ and ‘+’ (or ‘^’ depending on the device).  The unit will beep, the timer will change to 24:00, and the temperature will change to 60 C.

A quick reference for blast freezer best practices.

With the side power switch on, press the Power button to activate the control panel. Open the door and press and hold the Stop and Seal buttons simultaneously until the digital display shows 'rS' and the unit beeps.

With the unit in Power Saving mode (LED displays “OFF”), press “Seal” + ”Set” buttons simultaneously for 3 seconds. When the machine beeps and displays DE and rS, the default settings will be restored.  

With the unit in Power Saving mode (LED displays “OFF”), press the “Set” + ”^” buttons simultaneously for 3 seconds. When the machine beeps and displays rS, the default settings will be restored.

To switch between Celsius and Fahrenheit temperature values on the Frysta blast freezers, press and hold the 'SET' and '-' buttons for 3 seconds until the setting changes.

Yes, you can use the Handheld Vac 'n Seal to freeze soups, stews, and chilis. The key is to fill the bags and place them lower than the countertop so when you vacuum the bag tight, you can monitor the liquid and not suck it into the device. Once the liquid rises to the valve area on the bag, stop...

Yes, altitude does impact vacuum sealing. Vacuum pump performance is impacted by atmospheric pressure because free air is less dense at higher altitudes and therefore reducing the capacity and maximum vacuum pressure that can be attained. The chart below provides a guide for maximum vacuum at different elevations.

The issue reported occurs when the permissions were not accepted during the app install. You will need to uninstall and re-install the app, making sure to accept all the permissions requested.   Changes in iOS 13 required app developers to request and obtain explicit permission to query network information, which requires access to the phone and location.

This issue occurs when using distilled or purified water in the Perfecta that removes trace elements. These trace elements are needed for the water leveling sub-system to function correctly. Using tap water will resolve the issue.