FAQ
Find answers to the frequently asked questions!
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My network name changed. How can I get my Vesta device to connect to the new one?
Here are steps to successfully change a Vesta device from one network to a new one: Turn on the Vesta device from Standby mode. Press the C/F and Start/Stop buttons to start the pairing sequence. The WiFi symbol will blink quickly and then shut off. When the WiFi symbol is unlit, the previous settings have been cleared and allows the...
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Why do I get a 'Please switch to WiFi environment' message connecting the Vesta app?
This issue occurs on iOS devices when all the requested permissions are not enabled. Access to the WiFi details requires these permissions and without them, the app returns this message. Simply enable the permissions for the Vesta Sous Vide app and the issue is resolved.
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Why does my Vertical Vac Elite show E01?
The E01 error occurs when the Vertical Vac Elite fails to reach a basic vacuum level. This situation typically occurs if the gasket has debris or damage or if the seam at the bottom of the door has separated. Gently clean debris from the gasket and seal area or ensure the gasket seam is tight by gently moving the ends...
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Is there a simple method to keep the Vac 'n Seal or Vac 'n Seal Elite gasket from getting crushed?
Storing your Vac 'n Seal or Vac 'n Seal Elite with the lid closed and locked will prematurely crush the gasket and impact the effectiveness of the vacuum. A simple way to store your Vac 'n Seal or Vac 'n Seal Elite to save the gasket is to retain and use the small cardboard V from the original packaging. If...
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Why do I see <unknown ssid> as the SSID when pairing via the Vesta app?
This issue has been resolved with the recent update to the Vesta Sous Vide app. Please be sure to update the app if you encounter this issue. Both iOS and Android apps have been updated as of December 19, 2019. ---------------------------------------------------------------------------------------------------------------- We have recently learned that a change in Android and iOS has caused the pairing function to be disabled...
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Connecting your Imersa, Imersa Elite , or Perfecta to Wi-Fi
Please follow the process below in order to connect your Perfecta, Imersa, or Imersa Elite to your 2.4 Ghz wireless network. CONNECTING WI-FI Before connecting to your wi-fi network… Be sure to have the Vesta app installed from either Google Playstore for Android or Apple AppStore for Apple/iOS phones. Search for “Vesta sous vide” to find the correct app. Connect...
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What cleanup is involved when cooking sous vide?
Very little. That’s the beauty of cooking sous vide. It’s all done in sous vide grade bags, so the clean-up is easy and quick. You’ll need to empty the water from the vessel as needed, clean and refresh.
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Is it possible to re-therm or cook frozen foods?
Yes, when cooking raw frozen ingredients, the cooking time should be extended at least an hour to allow foods time to thaw. For previously cooked and frozen, this can vary between 30 minutes to 1 hour depending on the thickness and type of foods being re-heated.
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How long can you keep sous vide cooked foods safely in the refrigerator?
Once your food has been properly cooled with the quick chill method, we recommend no more than 48 hours.
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What equipment is needed to cook sous vide?
For Immersion, you’ll need the circulator, a water vessel, sous vide grade bags and a vacuum sealer. If using the water bath, you’ll need sous vide grade bags and a vacuum sealer.
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What are the most common cooking temperatures?
Between 132F and no more than 185F. Temperature variations for cooking Seafood and fish and would normally be between 110F and 135F.
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Is cooking in plastic bags safe?
Yes, we recommend using food-grade polyethylene, BPA free bags for cooking food with this method. Virtually all sous vide bags are made from this type of plastic and most name brand food storage bags are made from polyethylene. Always follow the standard Food Safety Guidelines as you would with any for any cooking method.
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